Service-Specific Terms

Payroll Processing Terms 

P1.0 ASSUMPTIONS 

P1.1 Employees who are paid by the hour will record their hours worked directly into the payroll or rostering software on a daily basis unless otherwise agreed in writing with us. 

P1.2 New employee information will be forwarded to us at least one working day prior to their start date, including: 

P1.2.1 Employment contract, schedules and attachments 

P1.2.2 Completed employee details form (supplied by us) 

P1.3 Leave applications will be made by employees directly in the payroll software, and approved by you accordingly in the payroll software. 

P2.0 TIMEFRAMES 

P2.1 On the day following the end of the pay period, we will review timesheet entries and seek approval from you. 

P2.2 You will approve the timesheets on the same working day as they are received. 

P2.3 We will finalise the pays and provide the payment batch to you in a format that can be imported to your online banking website, or we will setup the batch for your approval, as agreed. 

P2.4 We will lodge the Payday Filing return with IRD within the required timeframe. 

P3.0 EXCLUSIONS 

P3.1 This service is for payroll processing only. We are not qualified to provide professional employment law advice on human resources situations. 

P3.2 The service does not include any software subscription. 

P3.3 Detailed reconciliations of leave history, or correction of payroll calculations due to incorrect information provided are specifically excluded. 

P3.4 Correction of any issues that occurred prior to the commencement of this service. 

P3.5 One-off payments or exercises, such as bonuses, team-wide salary increases, etc.