Service-Specific Terms
Service-Specific Terms and Conditions
Accounting Services
Accounting Terms
A1.0 DEFINITIONS
A1.1 Xero support – anything we can help you with over the phone or by email in 10 minutes or less. For more detailed queries, we may quote to provide a one-on-one training session, or a customised instructional video.
A1.2 General accounting advice – anything we can cover off over the phone or by email in 10 minutes or less.
A1.3 Dealing with the IRD – any day-to-day situations, eg: payments allocated to the wrong account, requesting instalment arrangement, asking for credit of interest or penalties. It does not cover any prolonged communication, eg: audits, dealings with the recovery team, requests from IRD for information.
A2.0 ASSUMPTIONS WE'VE MADE
A2.1 We've made some assumptions when preparing our pricing, which are listed below.
A2.1.1 That your Xero file will be in good order, including:
A2.1.1.1 Copies of receipts/invoices attached to all purchase transactions over $1,000 in value.
A2.1.1.2 Expenses categorised properly according to their purpose, ie not all to "Purchases" or "General"
A2.1.1.3 Ensuring all company bank accounts are in Xero and are fully and properly reconciled, including transfers between bank accounts in Xero
A2.1.1.4 Using proper contact names for all transactions, not creating contacts for the purpose of the transaction – ie: the contact name, eg: ABC Limited, not the purpose of the transaction eg: stationery
A2.1.1.5 Not using your company bank accounts for personal transactions, ie personal transactions will be limited to lump sum transfers from the company to your personal account, not individual expense payments
A2.1.2 That your previous accountant has kept the Xero Fixed Asset module up to date, and has entered aligning journals to ensure your Xero file matches your Financial Statements.
A2.1.3 That previous periods have been correctly and completely lodged by your previous accountant.
A2.1.4 That you are up to date with your payments to IRD.
A2.2 Where we’re providing business owner tax returns as part of this service, we’ve assumed:
A2.2.1 Your sources of income are limited to:
A2.2.1.1 Employee-type activities from which tax has been deducted and/or
A2.2.1.2 Income from this business and/or
A2.2.1.3 Interest income reported to IRD
A2.3 If any of these are not the case, we may need to quote you an additional amount to complete the service. Our delivery timeframes may also be affected.
A3.0 INCLUSIONS
A3.1 Reconciliation of up to four (4) bank accounts and up to two (2) loans or hire purchase agreements, ensuring interest deductions are accurately claimed
A3.2 Calculation of your claimable home office expense where applicable
A3.3 Preparation and reconciliation of your asset register and depreciation schedule
A3.4 Where we’re providing business owner tax returns as part of this service:
A3.4.1 This service applies only to business owners known or specified at the time the proposal is accepted.
A3.4.2 New or replacement owners may be included at our sole discretion.
A4.0 EXCLUSIONS
A4.1 Excluded items will be quoted separately if required.
A4.2 Examples of excluded items include but are not limited to:
A4.2.1 Additional niche tax requirements, e.g. R&D tax, dividend payments, FBT, etc.
A4.2.2 Dealing with the IRD recovery team, or in relation to an audit or review, or for additional information requests
A4.2.3 Winding up the company
A4.2.4 Purchasing another business
A4.2.5 Selling this business
A4.2.6 Adding or removing partners/shareholders/directors/trustees
A4.2.7 Company administration tasks, eg: lodging the annual return or acting as the registered office
A4.2.8 Anything not specifically mentioned in the proposal and engagement letter
A4.3 Where we’re providing business owner tax returns as part of this service, examples of excluded items include (but are not limited to):
A4.3.1 Dealing with the IRD on your behalf (aside from lodging the tax return)
A4.3.2 Dealing with matters related to other tax types aside from Income tax, eg: Student Loan, Working for Families Tax Credits, child support
A4.3.3 Other income sources
A4.3.4 Internationally sourced income
A4.3.5 Tax returns for partners not involved with the business any longer, or not involved in our engagement
A5.0 NO AUDIT/REVIEW ENGAGEMENT UNDERTAKEN
A5.1 We are not auditors. As accountants, we compile the information you provide us into financial statements. This means we don't carry out verification or validation procedures as part of this service.
A5.2 We will not take active steps to identify weaknesses in your internal accounting system, errors, illegal acts or other irregularities, for example, fraud or non-compliance with laws and regulations.
A6.0 PRIMARY ASSIGNMENT
A6.1 Using information supplied by you, we will use our professional skills to compile annual financial statements and an income tax return for the period stated.
A6.2 Financial statements will be prepared in accordance with the ATAINZ Reporting Standard 1 : Compilation Engagement. These are special purpose financial statements and as such are intended for the purposes of meeting income tax requirements and internal use, and should not be relied upon for any other purpose.
A6.3 Period accounts for management are not governed by legislation and will be prepared on the basis requested by management.
A6.4 The general basis of accounting used to compile the accounts will be described in the notes to the financial statements together with any significant departures from that basis. Significant departures will also be referred to in our compilation report.
A6.5 In Appendix 1 to these terms we provide a copy of our compilation report reflecting these points, which will be issued on completion of the engagement and will be attached to your financial statements.
A7.0 OUR COMMITMENT TO YOU
A7.1 Tax return completion timeframe.
A7.1.1 We aim to have your tax return finished within 12 weeks of the end of the financial year.
A7.1.2 We will need information from you in order to complete the tax return. We'll send you a link to our queries within the first four weeks of the new financial year.
A7.1.3 The 12 week timeframe may not be achieved if your complete query response is not received within the timeframe indicated by due dates on the requests when they are sent. Where no timeframe is indicated, the information is required within five (5) working days. Further information may be requested as our work progresses, and responses are expected within two (2) working days.
A7.1.4 The delay in completion may not necessarily be equal to the delay in your submission, it may be longer.
A7.1.5 We reserve the right to charge an additional fee if we do not receive information from you when requested within the given timeframes.
A7.1.5.1 The minimum additional fee is $500 +GST when all information has not been received by 31 August, and an additional $1000 +GST if the information has not been received by 31 January.
A.7.1.5.2 The maximum additional fee is a reversion to an hourly charge basis for the entire engagement.
A7.1.5.3 Whether a fee is charged, and what option is taken, is entirely at Our discretion.
A7.2 GST and AIM Return completion timeframe.
A7.2.1 We aim to have your GST and AIM returns finished within 20 days of the end of the previous period.
A7.2.2 To achieve this timeframe, we need you to have your Xero file completely reconciled within 7 days of the end of the period.
A7.2.3 We'll send you reminder tasks to help you achieve this timeframe.
A7.3 General communication
A7.3.1 We'll respond to emails and phone calls/text messages within 1 business day.
APPENDIX 1 : SAMPLE COMPILATION REPORT
Compilation Report to [Client]
Annual Financial Statements – Compilation
For the year ended 31 March 20XX
Reporting Scope
On the basis of the information that you provided we have compiled, in accordance with the ATAINZ Reporting Standard 1 : Compilation Engagement, the Financial Statements of [Client] for the year ended 31 March 20XX as set out on the following pages.
These statements have been prepared in accordance with the principles contained in current income tax legislation as described in Note 1 to the Financial Statements.
These are special purpose financial statements and as such are intended for the purposes of meeting the income tax requirements and internal use and should not be relied upon for any other purpose.
Responsibilities
You are solely responsible for the information contained in the financial statements, and have determined that the financial reporting basis stated above is appropriate to meet your needs and for the purpose that the financial statements were prepared. The financial statements were prepared exclusively for your benefit.
We do not accept responsibility to any other person for the contents of the financial statements.
No Audit or Review Engagement Undertaken
Our procedures use accounting expertise to undertake the compilation of the financial statements from information you provided. Our procedures do not include verification or validation procedures. No audit or review engagement has been performed and accordingly no assurance is expressed.
Disclaimer
A compilation is limited primarily to the collection, classification and summarisation of financial information supplied by the client. A compilation does not involve the verification of that information. We have not performed an audit or review engagement on the financial statements and therefore neither we nor any of our employees accept any responsibility for the accuracy of the material from which the financial statements have been prepared. Further, the financial statements have been prepared at the request of, and for the purposes of, our client only and neither we nor any of our employees accept any responsibility on any ground whatever, including liability in negligence, to any other person.
Revisions to these Terms Of Use
No Fuss Business may revise these Terms Of Use at any time by providing 30 days notice. Any such revisions take effect when this page is published.
Effective Date: 1 May 2025